University of Illinois Springfield Web Services Director Sherry Hutson was interviewed on the WTAX-AM Morning Newswatch on April 23, 2010. She spoke about social media trends when it comes to consumer habits and businesses.
Hutson says social media can serve both a positive and negative purpose for businesses. She also spotlights some of the companies that are using social media effectively.
Listen to the WTAX podcast of the interview online:
http://www.wtax.com/play_window.php?audioType=Episode&audioId=4592745